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THE TEAM AT SECRET GARDEN FLORA ARE INCREDIBLE!! THEY UNDERSTOOD MY REQUEST AND DELIVERED UPON IT EVEN BETTER THAN I COULD HAVE HOPED FOR. THE LEVEL OF ATTENTION TO DETAIL IS UNPARALLELED. FINALLY, SOMEONE THAT PAYS ATTENTION TO EVERY ASPECT OF THE BOUQUET AND NOT LIKE THE USUAL FLORISTS WHO END UP DRIZZLING WATER TO MAKE THE FLOWERS POP. THE TEAM DISCUSSES EACH ELEMENT AND HAS A GREAT KNOWLEDGE BASE TO PULL INSPIRATIONS FROM. WE LOVED THE STYLE AND THE TYPES OF FLOWERS THEY USED, INCLUDING SOME THAT WERE ADDED TO BLOOM A DAY OR TWO LATER SO THAT THE BOUQUET CAN BE ENJOYED FOR DAYS LONGER THAN USUAL. VERY PLEASED WITH THE EXPERIENCE AND SHALL GO TO THEM FOR ALL MY FUTURE FLOWER GIFTING NEEDS.

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SECRET GARDEN FLORA, THEY'RE AMAZING! SO, I'VE BEEN PURCHASING ARRANGEMENTS FROM THEM FOR A WHILE NOW AND I'VE ALWAYS BEEN SUPER IMPRESSED WITH THEIR SERVICE AND THEIR ARRANGEMENTS, THE FLOWERS THEY USE, AND THE OVERALL FEEL OF THE PRODUCT AS A WHOLE. ON VALENTINE'S DAY, I HAD ORDERED AN ARRANGEMENT THAT, LET'S JUST SAY, WASN'T THE USUAL. I MERELY SENT A MESSAGE STATING MY GRIEVANCE AND REALLY EXPECTED NOTHING OF IT. THEY APOLOGIZED AND SAID THEY'D LOOK INTO IT. HOWEVER, WHAT THEY DID NEXT WAS QUITE UNEXPECTED! THEY SENT THE SAME ARRANGEMENT AGAIN, EXCEPT THAT THIS TIME IT WAS WAY, WAY BETTER THAN THE ORIGINAL ARRANGEMENT. THAT WAS SOME AWESOME CUSTOMER SERVICE, AND I'M SUPER HAPPY WITH THEM. I DON'T THINK I'LL BE ABLE TO GO TO ANY OTHER COMPANY FOR FLOWER ARRANGEMENTS.

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FLOWERS THAT EXCEEDED OUR EVERY EXPECTATION. COMBINED WITH OUTSTANDING AND PERSONALISED CUSTOMER SERVICE. THOROUGHLY RECOMMEND!!

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