At Secret Garden Flora, we strive to ensure the highest quality of our floral arrangements. However, as flowers are a natural product, certain varieties may occasionally be unavailable due to seasonal or environmental factors. In such cases, our expert florists will select the closest available substitute, ensuring that your arrangement maintains its aesthetic appeal and delivers the value you expect.

In the event that we are unable to complete a delivery on the specified date due to unforeseen circumstances such as adverse weather conditions, natural disasters, strikes, or acts of terrorism, we will make every effort to re-attempt delivery at the earliest possible time.

If an incorrect address is provided and we are unable to reach the recipient to confirm the correct details, the sender will be charged for the delivery regardless of whether it is successfully completed, due to the perishable nature of our products.

Should a delivery be delayed due to the unavailability of the recipient or other unexpected circumstances, we will do our utmost to complete the delivery to the intended recipient. However, no refunds will be offered in such cases, and additional delivery attempts may incur further charges.

We are committed to delivering your flowers or arrangements on the requested date and time. In cases where confirmation of the delivery address is necessary, customers may be contacted to ensure prompt and accurate service.

For further inquiries, please contact us at:
Website: www.secretgardenflora.com
Email: info.secretgardenflora@gmail.com
Phone: +91 9821538809
Address: 141A Shapur Jat, New Delhi, India